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Verdier Eye Center Surgical Information Booklet

Prior To Your SurgeryBack To The Top

Female doctor on the phone while using a monitorWe understand that you may have some questions and anxiety about your surgery – everyone does.  We want you to know that at East Paris Surgical Center outpatient ophthalmic surgery and laser treatment is our specialty.  We will do everything possible to make you feel relaxed and comfortable.

You will be contacted by the East Paris Surgical Center staff a few days prior to your surgery for pre-registration. This will provide the staff an opportunity to relay important information to you about your surgery and give you a chance to ask questions.  You may call us at (616) 464-3430 within one week prior to surgery to leave us your daytime phone number.

iStock_000011047279_SmallYour physician may have ordered some pre-operative (pre-surgery) testing (such as a physical, blood test, EKG) to be completed prior to the day of surgery. In some instances, it may be up to you to have those tests completed. If they have not been completed before the day of surgery, your surgery may need to be rescheduled.

GENERAL HEALTH

You will need to see your Primary Care Physician for a Pre-Operative history and physical.  An EKG and blood work may be required for certain surgical procedures.  It is important that you keep this appointment otherwise the surgical center may cancel your surgery. They must have this information from your doctor.  A letter will be faxed to your doctor that will outline what the surgical center needs in order for you to undergo anesthesia and where they should send the information.  Please DO NOT miss this appointment. If you cannot make it on the date scheduled for you, please call your doctor’s office to reschedule.

If you develop a cold, sore throat, or any other minor illness a day or two prior to your surgery, call your physician.

Medication InstructionsBack To The Top

Eyedrops applicationIf you are taking medication for heart, blood pressure, seizure, or reflux – you make them with a sip of water.

If you use an inhaler for asthma or lung disease – you may use the inhaler(s) as directed.

One week prior to surgery:

If you are having glaucoma or full thickness corneal transplant procedures – avoid aspirin, ibuprofen, Coumadin, and other blood thinners for 7 days prior to your surgery date, unless directed otherwise by your physician or it is prescribed for atrial fibrillation, heart valve disease, history of stroke or blood clots – as they increase the chance of bleeding.

Aspirin and other blood thinners CAN be used before cataract surgery.

If you need to take a pain reliever you may take Tylenol. If you have any questions about your prescription medications please ask the physician that prescribed them for you.

Two days prior to surgery:

Start taking the eye drops in the eye being operated on.  If taking more than 1 eye drop, wait 3-5 minutes between drops.  You will be on the prescribed eye drops for five (5) weeks after surgery.

AFTER SURGERY:
You will have an appointment at the office the day after your surgery.

You will need to fill your prescription for: Prednisolone Acetate 1% Ophthalmic Suspension and use these drops according to the schedule that will be given to you at your 1 day appointment. You may NOT drive yourself home from surgery or to your appointment at our office the next day.  PLEASE BRING YOUR EYE DROPS TO YOUR APPOINTMENTS.

The Day Before SurgeryBack To The Top

Do NOT eat or drink anything after midnight.

Do NOT smoke or drink alcohol the day before.

Please shower or bathe the evening before or morning of surgery.

The Day Of SurgeryBack To The Top

East Paris Surgical Center's Pre- Operative Area

East Paris Surgical Center’s Pre- Operative Area

Unless you have been instructed otherwise by our nurses, please arrive one hour before your scheduled surgery time to allow time for registration, nurse evaluation, and anesthesia interview.

Please bring your insurance card and picture identification.  If you have an advance directive please bring a copy.  We do not honor advance directives or living wills.  We will resuscitate, stabilize and transfer to the hospital, should an emergency arise.

The day of surgeryLeave all valuables at home including jewelry.  If you wear hearing aids or glasses, please bring a case for them.

Wear loose fitting, comfortable clothes.  Do NOT wear make-up, cologne, or body lotion.

A responsible adult must accompany you, stay for the procedure, and drive you home.

Please Be Prepared For DelaysBack To The Top

East Paris Surgical Center's Waiting Room

East Paris Surgical Center’s Waiting Room Offers a Comfortable Seating Area and Wi-Fi Accessibility.

We try very hard to adhere to the time of your surgery, but sometimes there are circumstances that we cannot anticipate – such as a difficult case preceding, causing a domino effect to the rest of the day.  Please feel free to ask the front desk is there seems to be an extensive delay.

Important InformationBack To The Top

For your safety, under no circumstances will you be permitted to leave the Center alone.  If you have not made arrangements for an adult companion, your surgery will be rescheduled.  Your adult companion must remain at the Center during your procedure and must be present for discharge instructions.

Anesthesia:
You will be given one of two forms of anesthetic for your procedure:

  • Monitored Anesthesia Care (MAC) – local anesthetic drops or injections are used as well as medications to make you drowsy.
  • General – you are put completely asleep

NO eating, drinking or smoking:
It is very important that you do not eat or drink after midnight the evening before surgery unless your physician or the Center’s staff gives you specific instructions to do otherwise.

  • This means that you may take ABSOLUTELY NOTHING by mouth; no liquids, no solid food, no gum, no candy.
  • Avoid smoking the night before and the day of surgery.
  • If you eat or drink before surgery, your procedure will be rescheduled.

Medications:
Some of your medications should be taken and others should be held.  The preoperative nurse will ask you the names of the medications you take and the dosages.  You will be informed prior to surgery what medications you should and should not take.

If you have any questions regarding your medications – please call the Center and ask to speak to one of the nurses, they will help answer your questions.

After SurgeryBack To The Top

East Paris Surgical Center's Post Operative Area

East Paris Surgical Center’s Post Operative Area

After the surgery, you may be sleepy or dizzy.  Plan to relax and enjoy the rest of your day.

The night of surgery you will have a shield over the operative eye.  You should keep the shield in place until it is removed in the office at your appointment the following day.  There is no need to remove the patch and no need to put drops in the night of surgery.  You may continue to use any regular medications in the OTHER eye.  There is usually minimal or mild discomfort after surgery.  A mild scratch sensation and tearing may occur.  You may take Tylenol if needed for the discomfort.

There are a few restrictions after surgery:

  • DO NOT rub your eye.
  • DO NOT lift anything heavier than 25 pounds or exert similar effort (bowling or golfing) for 7 days.
  • DO NOT swim or use a hot tub for 3 weeks after surgery.
  • DO NOT wear eye makeup for up to 3 weeks after surgery.
  • AVOID dusty/dirty environments for 7 days.

You may:

  • Bend or stoop.
  • Pick up objects less than 25 pounds.
  • Watch TV, sew, read, and use your eyes as much as you would like.
  • You may drive when cleared by your doctor.
  • Shower and shampoo your hair.  Be careful not to get soap or water in your eye.
  • DO continue to wear the eye shield while sleeping for 7 days after surgery.

aftersurgeryistockPlease call our office at 616-949-2001 if you have any problems or questions.  Our doctors are on call 24 hours a day, every day.

If you experience any of the following problems, you should call the phone number listed above.

CALL YOUR DOCTOR IF ANY OF THE FOLLOWING OCCURS:

  • Pain unrelieved by your usual over the counter medication and rest. (While a scratchy sensation is normal, intense pain is not.)
  • Nausea and vomiting. (This could be a sign of increased pressure in the eye and is easily treated.)
  • Loss of Vision.
  • Questions or concerns regarding the results of your first eye surgery. (Please call your doctor’s office PRIOR to the date your second eye surgery is scheduled.)

Surgery Costs & PaymentsBack To The Top

The cost of the surgical services other than your deductible, co-pay, and/or co-insurance is usually covered by most healthcare plans.  We will submit claims directly to all third party payors on your behalf; however, we expect you to work directly with your carrier to have your claim addressed.

All deductibles and co-pays are due the day of surgery.  We will contact you in advance to notify you of the amount.  This amount is an estimate only.  If you do not have insurance you must pay for the surgery prior to the surgery being performed or have made prior payment arrangements with our staff. We do accept MasterCard, VISA, Discover as well as payment in cash.  If you wish to pay by check – you must submit your payment seven (7) days prior to your surgery day. The actual cost of your surgery depends upon the exact procedure(s) that are done in the operating room and any implants used.

Your payment to East Paris Surgical Center is for the facility fee only.  You will receive separate bills for the professional fees, anesthesia fees, and surgery center fees.

Billing NoticeBack To The Top

Depending on your insurance coverage you may be responsible for three separate payments:

  • Professional Fees – Verdier Eye Center (616-551-0145)
  • Surgery Center Fees – East Paris Surgical Center (616-464-3430)
  • Anesthesiologist Fees – Anesthesia Medical (616-364-4200)

Patient Bill of RightsBack To The Top

In recognition of the responsibility of this Center in the rendering of patient care and our commitment to high standards of quality professional care, these rights are affirmed as the policies and practices of The Surgery Center.

As a patient and guest of East Paris Surgery Center, you have a right:

  1. To be treated with consideration, respect, and dignity.
  2. To be provided with personal and appropriate privacy.
  3. To translator services – within reason.
  4. To be provided to the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis.
  5. To participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
  6. To receive information about rights, patient conduct and responsibilities.
  7. To request a copy of the services available at the Center.
  8. To be informed that you are to follow your discharge instructions for after-hours and emergency care.
  9. To be informed about fees for services, payment policies, and to examine and receive an explanation of your bill regardless of the source of payment.
  10. To be advised if the Center proposes to engage in or perform experimental research affecting your care or treatment. You also have the right to refuse to participate in any such research projects.
  11. To be informed and to receive a copy of the credentials of the healthcare professionals at this Center.
  12. To receive care in a safe setting and be free from all forms of abuse or harassment during any contact and time of care in this ASC facility.
  13. To treatment without regard to race, color, national origin, sex, handicap or age.
  14. To change physicians.
  15. To exercise his or her rights without being subjected to any form of discrimination or reprisal.
  16. To express grievances and complaints regarding the care and services provided or to make suggestions to the East Paris Surgical Center or to the Michigan Department of Consumer and Industry Services, Bureau of Health Systems at 1-800-882-6006 or to the Health Care Financial Administration.

As a patient of East Paris Surgical Center, you are responsible for:

  1. To provide, to the best of the patient’s knowledge, accurate and complete information about present complaints, past illnesses, hospitalization, existence of advance directives, medications and other information relating to health status.
  2. To follow the treatment plan recommended by the practitioner primarily responsible for the patient’s care.
  3. To accept the consequences of his/her own actions when refusing treatment or not following the practitioner’s instructions.
  4. To assure that the financial allegations for health care rendered are fulfilled as promptly as possible.
  5. To follow rules and regulations affecting care and conduct pertaining to the procedures performed.
  6. To be considerate of the rights of other patients and facility personnel and to assist in the control of noise and smoking.
  7. To be respectful of the property of other persons and of the facility.

Advance DirectivesBack To The Top

You have the right to know that the Center does not honor advance directives and to know where/how to obtain information and forms

  1. Although the Center recognizes it is the patient’s right to participate in their own healthcare decisions, it is our policy, regardless of the contents of any advance directive, that if an adverse event occurs during treatment at the Center, we will initiate resuscitative or other stabilizing measures and transfer the patient to an acute care hospital for further evaluation.
  2. You may obtain additional information about advance directives at:http://www.michigan.gov/documents/miseniors/Advance_Directives_230752_7.pdfhttp://www.michigan.gov/images/End-of-life_chapter_2_1182_7.pdf

OwnershipBack To The Top

East Paris Surgical Center, LLC is owned in part by the following physicians:

David D. Verdier MD & Karl Siebert MD

Our goal is to provide you with the best care possible in a professional manner.  We are always open to suggestions and we recognize that an issue may arise.  If you have any questions or concerns regarding your rights or responsibilities, or have an complaints or grievances on how these rights were or were not administered, please contact the ASC Director who will investigate the issue.  The ASC Director can be reached at:

East Paris Surgical Center

1000 East Paris Ave SE, suite LL01

Grand Rapids, MI  49546

(616) 464-3430

You may also register complaints with the State of Michigan at:

Michigan Department of Consumer and Industry Services, Bureau of Health Systems

611 W. Ottawa Street

PO Box 30664

Lansing, MI  48909

Complaint Hotline: (800) 882-6006

If you are a Medicare Beneficiary, you can file a complaint with the Medicare Ombudsman.  Additional information is available from the Office of the Medicare Beneficiary Ombudsman at:

http://www.medicare.gov/navigation/help-and-support/ombudsman.aspx

An “Ombudsman” is a person who reviews the performance of an organization or program, and helps resolve problems that are found. Congress requires that Medicare have a Beneficiary Ombudsman to help people with Medicare.